Shipping policy
we are committed to ensuring that your order is delivered to you in a timely and secure manner. Please review our shipping policies below for more details.
Shipping Locations
We currently package and ship to locations within the continental United States. Shipping times may vary based on your location.
Processing & Delivery Times
- Order Processing: Orders are typically processed and prepared for shipment within 1-3 business days.
- Shipping Times: Once processed, orders generally take 5-10 business days for delivery. Please note that shipping times may vary based on the shipping method chosen and your location.
- Holiday Shipping: During peak holiday seasons, please allow for additional processing and delivery time due to high demand.
Tracking Information
Once your order has been shipped, you will receive an email with tracking information. This allows you to monitor your package’s journey from our warehouse to your doorstep. Please note that some unforeseen delays, such as postal service disruptions or customs inspections, may occur and are beyond our control.
Shipping Insurance
All orders are shipped with complementary insurance coverage up to $50. For orders exceeding $50 in value, we offer additional insurance options at checkout for an extra fee. This ensures your package is fully protected in the unlikely event of loss or damage.
Lost or Delayed Orders
In the rare instance that your package is lost during transit, we’ve got you covered. Each order includes insured shipping, and if your package is lost, we will work with the carrier to resolve the issue. If you suspect your order has been lost, please contact our support team immediately with your order details.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to our customer service team.